Privacy Policy

Khmer Detours Policies

At Khmer Detours, we are committed to providing authentic travel experiences while maintaining the highest standards of customer service, fair employment, environmental responsibility, and ethical tourism. Our goal is to create unforgettable journeys that benefit both our guests and the local communities we proudly serve.

Our Mission

Cambodia is a country rich in history, culture, and natural beauty. From the magnificent temples of Angkor Wat to the floating villages of Tonle Sap Lake, every destination tells a unique story.

At Khmer Detours, our tours are carefully designed to help visitors experience the real Cambodia. Whether you’re exploring ancient temples, discovering hidden countryside villages, or enjoying breathtaking landscapes, our experienced local guides ensure every journey is authentic, memorable, and meaningful.

If you can’t find the perfect tour, we’ll happily create a customized itinerary tailored to your interests.

Fair Employment Policy

Khmer Detours believes that great customer experiences begin with happy and respected employees.

We are committed to:

  • Providing fair wages and excellent working conditions.
  • Offering continuous training and professional development.
  • Supporting first aid, language, computer, driving, boating, and customer service training.
  • Providing uniforms where required.
  • Supplying meals and accommodation when necessary.
  • Employing local Cambodian staff whenever possible.
  • Limiting working hours to promote work-life balance.
  • Providing paid annual leave, sick leave, maternity leave, and public holiday benefits.
  • Supporting employees and their families whenever possible.
  • Ensuring equal opportunities and equal pay.
  • Employing only adults aged 18 years and over.
  • Investing in Cambodian people through local employment.
  • Conducting monthly workplace health and safety meetings.

Company Policy

Our company is built on responsible tourism and exceptional customer care.

We are committed to:

  • Delivering enjoyable, educational, and sustainable tours.
  • Protecting Cambodia’s natural and cultural heritage.
  • Keeping our prices fair and transparent.
  • Providing excellent value without compromising quality.
  • Reinvesting in local employment and staff development whenever possible.
  • Supporting responsible tourism that benefits local communities.

Customer Service Policy

Your comfort, safety, and satisfaction are our highest priorities.

Our commitments include:

  • Delivering professional and friendly service.
  • Ensuring guest safety throughout every tour.
  • Being flexible to meet individual travel needs.
  • Treating every guest with respect and courtesy.
  • Providing assistance whenever possible, even beyond your tour.
  • Helping visitors avoid scams and unsafe situations.
  • Offering practical travel advice before and during your trip.
  • Recommending appropriate clothing and equipment for each destination.
  • Maintaining clear communication before, during, and after your tour.

Zero Tolerance Policy

Khmer Detours maintains a strict zero-tolerance policy against dishonest practices.

Our commitments include:

  • No scams.
  • No hidden commissions.
  • No dishonest sales tactics.
  • No pressure for tips.
  • No misleading information.
  • Honest pricing with no hidden costs.
  • Ethical and transparent business practices.

All of our guides and staff are carefully selected for their professionalism, integrity, and friendly personalities. Every team member is a trusted full-time employee who is dedicated to providing exceptional service and creating unforgettable travel experiences.

Sustainable Tourism

We believe tourism should benefit both visitors and local communities.

Khmer Detours is committed to:

  • Supporting local businesses and families.
  • Respecting local customs and traditions.
  • Protecting Cambodia’s wildlife and environment.
  • Reducing our environmental impact.
  • Promoting responsible and sustainable travel.
  • Preserving Cambodia’s cultural heritage for future generations.

Our Promise

When you travel with Khmer Detours, you can expect:

  • Authentic Cambodian experiences.
  • Professional local guides.
  • Safe and comfortable transportation.
  • Transparent pricing with no hidden fees.
  • Small-group and private tours.
  • Outstanding customer service.
  • Respect for local communities and the environment.

Our mission is simple: to help every visitor discover the true beauty of Cambodia while creating memories that will last a lifetime.